Frequently Asked Questions
Everything you need to know about shopping with Danish Blue Adult Centres.
How is my order packaged?
We prioritize your privacy. All orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the outside of the package.
What will show up on my credit card statement?
To ensure discretion, charges will appear under a neutral billing name. Please refer to your order confirmation email for the specific descriptor used.
What is your return policy on personal items?
Due to the intimate nature of our products and health regulations, we cannot accept returns on opened or used items. Defective products are covered under our warranty policy.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Are your products body-safe?
Yes, we curate our collection to include high-quality materials such as medical-grade silicone, glass, and stainless steel to ensure a safe experience for our customers.
Do you offer international shipping?
Currently, we ship to a select number of countries. Please check our shipping information page or enter your address at checkout to see if delivery is available to your region.